Welcome to Wellsoon

If you have private medical insurance, choose Wellsoon to access your treatment

  • Surgery in just 4 to 6 weeks*
  • Specialist surgeons
  • Experts in hips, knees, eyes, hernias and more
  • Over 5,000 treatments carried out last month

Use Wellsoon to access treatment through your private medical insurance

Call your insurer

Make sure you have your insurance membership number handy! Once on the phone with your insurer, it’s a good idea to check whether your policy covers the treatment you need. Let them know you would like to receive treatment with Practice Plus Group.

If you need a referral, your insurer may be able to help. If you don’t need one, your insurer will give you a pre-authorisation number. Keep this handy; you’ll need it to book an initial consultation with one of our specialists.

Choose your consultant

Your insurer will give you a list of our expert consultants that are registered with them. You’ll need to choose which you’d like to see for your initial consultation.

We appreciate this is a big decision, so more information about our consultants, their specialities, and experience is available on our dedicated Consultants page.

Book your consultation

Get in touch with our friendly Wellsoon Private Patient Advisors on 0330 173 7081, or use the quick form to get booked in with your chosen consultant. Be sure to have your policy number and pre-authorisation number to hand.

If you have any questions about your treatment or consultant, our friendly team will be happy to chat!

5,000+

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patient admissions last month

Outstanding

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or 'good' ratings by CQC

100%

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clean record for hospital acquired infections

99%

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of patients recommend Practice Plus Group

Access private medical insurance treatment through Wellsoon

Whether you have your own private medical insurance or are covered through your employer, you can get seen swiftly by accessing hassle-free treatment at any one of our network of hospitals in England, via our Wellsoon service.

Use your health insurance to get treated with us and feel better faster and get back to doing what you love, sooner. We call it the ‘Wellsoon’ effect!

*T&Cs apply

What is Wellsoon?

Wellsoon is the private, patient-centred service offered by Practice Plus Group, that helps you get your treatment swiftly, helping you to get back to doing what you love as quickly as possible. You can access a wide range of treatments through our Wellsoon service if you have health insurance or if you are paying for your own treatment.

If you have private medical insurance – whether you’re covered privately or through your employer – our Wellsoon service from Practice Plus Group is dedicated to high-quality healthcare, combined with the expertise of our consultants, aims to bring a little pain-free sunshine back to your everyday life.

What’s included with the Wellsoon service?

  • Consultation within 1 to 2 weeks*, which includes:
    • a consultation with one of our leading surgeons
    • an x-ray, if necessary
    • any blood tests required
    • swabs, if needed.
  • Fast access to treatment – within 4 to 6 weeks*
  • An expert surgeon, of your choice, leading your care.
  • A hospital of your choice – we have a network of hospitals to choose from.
  • A private healthcare co-ordinator assigned to you, personally, who will be there to answer questions and support you through your healthcare journey.

How do I access the Wellsoon service via private health insurance?

Wellsoon is available to patients with healthcare insurance. This means if you’re covered privately or through your employer, you’ll have access to the full range of Wellsoon treatments.

Why choose Practice Plus Group for your insured treatment?

Explore the benefits of accessing private healthcare through Practice Plus Group.

Commitment to transparency

This is all part of our commitment to transparency with our private surgery costs. There are no hidden costs or catches. Our transparent pricing includes: pre-operative assessment, surgery, your hospital stay, prescriptions, equipment and any follow up appointments including physiotherapy. No nasty surprises here!

Choose your own consultant

One of the principal benefits of having your healthcare privately is the ability to choose which consultant carries out your treatment. Our dedicated Consultants page provides more information.

Approved by insurers

If you are insured through your company or privately insured, you can get referred to Practice Plus Group. Health insurance providers must be on our list of approved insurers – contact your insurance provider to pre-authorise your treatment today. Click on the logos to find contact details for our approved insurers:

See what our customers are saying

See all reviews

Absolutely wonderful

I had a knee replacement in May 2022. I have to say that all of the staff from the consultant, the nursing staff and the entire team were absolutely wonderful.
by Susan Farmer

Above and beyond

Big shout out to Practice Plus Group Plymouth who went above and beyond to make my day case visit today as comfortable as possible, from the day case nurses to all the theatre staff. Special mention to Carly, Cathy, Amy and Elaine(?) nothing was too much trouble!

by Sue Bentley, Twitter

Very impressed

Very impressed by this team. All appointments ran to time and all staff empathetic, skilful, kind and friendly. Thank you for all the team who dealt with my hernia surgery yesterday, it was a pleasure to meet you all. Great sense of team work and moral, and all communication and managing of expectations top notch.

by Jon “Jev” Ev, Google

Really felt looked after

Staff were absolutely fantastic, really felt looked after. I was nervous about my procedure and the staff were reassuring and kind.
Procedure was smooth and painless. Many thanks all!

by Hugh Jego, Google

Reassuring and kind

All the staff were amazing friendly and helpful. They were understanding, reassuring and kind. The receptionist, the dental surgeon and the dental nurse were all fantastic. I can’t thank you enough for how kind you all were.

by Liberty Davies, Google

Amazing facility

This was my 2nd time as an inpatient at Barlborough for knee replacement surgery and in my opinion you couldn’t have this surgery at a better place. It is truly outstanding.

by Joy Lesley Wright

Brilliant in every respect

Very polite and helpful staff at all levels. Friendly consultant who explained everything clearly. Extremely efficient x-ray department and choice of treatments.

by Ann Sturtridge

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Wellsoon insured surgery – watch our TV advert!

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Knee replacement surgery: Emma's patient testimonial | Practice Plus Group Hospital, Plymouth

Knee replacement surgery: Mel's patient testimonial | Practice Plus Group Hospital, Plymouth

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Our locations

How to use health insurance for surgery FAQs

Not yet found the information you’re looking for? Our dedicated health insurance FAQs can help.

What is private medical insurance?

Also called PMI, private medical insurance is a policy or plan that helps to cover the financial side of medical treatment. The insurance is designed to cover people in the event they develop or contract a range of different diseases and conditions. One of the main benefits of this specialist insurance is the peace of mind it provides.

Can I get health insurance before surgery?

Yes. However, your insurance won’t cover pre-existing conditions i.e. conditions that developed before taking out the policy. Health insurance for elderly parents is also available but please be aware it’s likely the older the patient, the higher the premiums will be.

Does my health insurance cover surgery costs?

Yes, however, if you were sensing a ‘but’, you’d be correct. Policies will differ provider-to-provider with regards to level of cover. You should check your policy to see if surgery costs are covered.

Which insurance brokers do you work with?

At Practice Plus Group, we work with the following insurance providers:

– Aviva
– AXA Health
– Freedom Health Insurance
– The Exeter
– General and Medical
– Healix Health Services
– Vitality
– WPA
– Bupa

– Alliance Healthcare
– Cigna Healthcare
– Allianz
– National Police Healthcare Scheme

What is the average cost of surgery with insurance?

This depends entirely on the type of surgery needed. For example, cataract surgery costs just £1,995 per eye, whereas the price of knee revision surgery is £20,199.

How do I make a claim?

First, you’ll likely need a GP referral to access healthcare with Practice Plus Group. You’ll need to ensure the referral contains the treatment you need and the hospital of your choice.

Once you have this, you’ll need to call your insurance provider. Make sure you have your insurance number and the GP’s referral details to-hand. Your insurance provider will confirm whether your treatment is covered by your policy or not. If it is, you’ll be able to proceed with an initial consultation.

What do I need to do before surgery?

If you’re accessing healthcare via private medical insurance, the main thing you’re likely to need is a GP referral. This will include the type of treatment you need along with the hospital where you wish to have it.

Other pre-surgery considerations include getting yourself physically and mentally prepared, making travel arrangements, and giving up health-damaging habits such as smoking or drinking alcohol to excess.

How much excess will I pay?

This depends on your health insurance policy provider and the level of cover you have. Check with your insurance provider for more details about your specific policy.

Does insurance cover cataract surgery?

Yes, insurance for cataract surgery is available. If you have an active health insurance policy, you’ll need to check whether cataract surgery is a condition that’s covered.

Does health insurance cover knee surgery?

Yes, insurance that covers knee surgery is available. If you have an active health insurance policy, you’ll need to check whether treatment for knee procedures are covered.