Reviews

Practice Plus Group is passionate about great healthcare. We’re dedicated to sharing transparent and honest patient reviews in order to continuously improve our services for patients.

From eye surgery to joint replacement – find out what people think of our surgery and treatments…

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Showing 1 to 10 of 36 items

Truly wonderful

I had an op today in Emerson Green and wanted to say how well I was looked after and cared for. Truly wonderful. Thank you

by Laura Steer – Emersons Green Hospital, Twitter

Above and beyond

Big shout out to Practice Plus Group Plymouth who went above and beyond to make my day case visit today as comfortable as possible, from the day case nurses to all the theatre staff. Special mention to Carly, Cathy, Amy and Elaine(?) nothing was too much trouble!

by Sue Bentley, Twitter

Incredibly slick and super friendly

Despite the most huge system demand, strikes and winter pressures the NHS still carries on, so grateful to Practice Plus Group for looking after me yesterday. You were incredibly slick, super friendly and got the job done!

by Joanna Masters, Twitter

Process was very quick and well organised

The whole process was very quick and well organised from first contact to being discharged. The initial telephone contact allowed me to ask questions and be directed to the clinic which would best suit my needs. Everyone involved was very friendly and quickly put me at ease. I was always explained choices and not pressured into any response. My concerns were fully answered enabling me to feel confident to go ahead. I loved my consultants humour during the procedure keeping me involved and relaxed. My eyesight is amazing now with no need to wear glasses so I’m extremely satisfied.

by Mary Hillman, Google

Tremendous skill, diligence and care

Tremendous skill, diligence and care at this hospital. They deserve their reputation as one of the best facilities in the UK for hip and knee replacements.

by Ian Keys, Google

Superb care

Attended for a colonoscopy, superb care from Siobhan the receptionist through to Kemi, the lady who carried out the procedure and everbody inbetween, such care and dedication rarely seen these days. Thanks to all, you made a daunting afternoon much, much better!!!

by Dianne Keys, Google

Friendly, caring and professional

Attended for cataract surgery and cannot fault the care I received from every single member of staff. Following a warm and friendly welcome at reception, pre surgery checks were carried out in a friendly, caring and professional manner with everything clearly explained – this carried through to the actual procedure where theatre staff were so kind and reassuring.

by Yvonne Akrill, Google

Caring

Attended for cataract surgery and cannot fault the care I received from every single member of staff.

by Yvonne Akrill, Google

Outstanding

A big thank you to Mr Sadek and his team for the outstanding way they looked after me during my hernia surgery. Everyone was so friendly and polite and looked after me so well. Thank you all of you.

by Richard Lewis, Google

Exceedingly courteous and helpful

Appointments staff exceedingly courteous and helpful getting both my elderly parents booked in for appointments on the same day and directly after each other, for eye surgery.

by Paula Stubbs, Google

Our locations

We have 10 hospitals and surgical centres across the UK, offering various treatments and procedures.

Whether you’re an NHS-funded patient, paying for yourself or using private medical insurance, with our short waiting times, unrivalled Care Quality Commission (CQC) ratings and high levels of cleanliness and infection control, we’ll make sure you’re looked after. In fact, we were the first provider to have all services rated ‘Good’ or ‘Outstanding’ by the CQC.

By focusing on a select range of specialities, we concentrate our efforts on being the best provider of the procedures we offer. Our hospitals are centres of excellence, with consultants regularly performing extremely high volumes of the surgery they specialise in and achieving outstanding results.

As a group of specialist hospitals we only provide scheduled surgery, which means patients can feel confident that their procedure will happen as planned, without sudden cancellation because of competing priorities.