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Getting here
From the A27 take the turning for Portsmouth (E), Southsea and the A2030. Take the A2030/Eastern Road (becoming Velder Avenue) in the direction of Southsea and Portsmouth (E). Follow the A3020/Eastern Road and continue through four sets of traffic lights.
Once you reach the fifth set of traffic lights, turn on to Langstone Road. Follow this road to the end and then turn left at the roundabout, on to Milton Road. Take the next right and turn into St Mary’s Community Healthcare Campus.
Once in the hospital, bear to the left and continue straight ahead and the hospital is in front of you.
The nearest railway station to the hospital is Fratton, which is on the London, Brighton and Southampton mainlines. The station is a 20-25 minute walk from the hospital.
Bus services 2, 17 and 19 stop outside the hospital at regular intervals.
You can also catch the number 21, which stops approximately 6 minutes walk away.
As you enter the car park, the registration number of your car is photographed. When you leave, please make your way to the payment machines, which are situated at the Main Hospital or to the side of Block C. Please follow the instructions to pay for your parking which will calculate your entry and exit time.
Payment can be made by either cash or card.
If you are exempt from parking (blue badge holders/volunteer drivers), please ask one of our receptionists for an exemption form which you will need to fill out.
The first 15 minutes of parking is free of charge for dropping off and collecting patients. Payment will need to be made if you exceed this time.
We have free Wi-Fi access for patients and visitors.
All areas of our hospital are accessible to wheelchair users.
Our patient information is available in a range of languages and in large print on request.
We have an interpretation service available to support you if English is not your preferred language.
Please let a member of our booking team know prior to your appointment if you have any special requirements.
At Practice Plus Group, the welfare of our patients, visitors and staff remains our number one priority. With this in mind, we continue to follow guidance from the UK government and public health agencies to ensure our hospitals remain safe for all. More information on COVID-19.
One of the benefits of being treated at our hospital is the ‘one-stop-service’ of your outpatient appointment. Where possible we will complete any pre-treatment tests there and then, to save you making multiple trips, and our anaesthetists and rehabilitation team will assess you at the same time.
Your outpatient appointment is also an opportunity for you to meet the consultant who will perform your treatment. Feel free to ask any questions you wish – you may even want to write these down ahead of your appointment. They will explain any special preparations you may need to make before your treatment.
On the day of your treatment, wear something light and comfortable, so you’re as relaxed as possible.
If you’ll be staying with us, you may want to bring personal toiletries, nightclothes, comfortable footwear, something to read, and any medication you routinely take.
When you leave the hospital after you’ve had your treatment, you’ll be given full details of your follow-up care. We will inform your GP that you’ve been discharged from the hospital, and day case patients are telephoned the day after their surgery to check that they are recovering well.
It’s crucial to rest and take care of yourself after your treatment.
If you have any worries or concerns, you can call our patient advice line for the first 48 hours after your surgery on 0239 285 8446 weekdays (7.30am-5.30pm) and 0333 200 4041 evenings and weekends (5.30pm-7.30am) to speak to a member of the clinical team. This helpline is designed to ensure that your recovery is as speedy and successful as possible, so please use it as much as you need to.
‘White Coat Syndrome’, also known as White Coat Hypertension or the White Coat Effect, describes a patient experiencing high blood pressure and anxiety when in a clinical situation.
The condition is not uncommon, with as many as 1 in 8 people experiencing White Coat Syndrome.
As well as being potentially upsetting for patients, higher blood pressure as the result of White Coat Syndrome can lead to procedures or treatments being postponed or cancelled where a higher blood pressure reading indicates a potential risk.
At Practice Plus Group Hospital, we will do all we can to help alleviate the symptoms associated with anxiety within these clinical situations, including:
- Inviting patients who are affected by White Coat Syndrome to a tour of the hospital
- Arranging for patients to meet the care team before their treatment
- Offering quiet areas for blood pressure checks
- Taking blood pressure readings several times throughout an appointment – often blood pressure lowers as the patient relaxes.
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Patient and visitor information, Portsmouth
Private patients:
0330 058 1809
NHS patients:
0333 321 8277